Education

Network Administration Experience

• Served as the Jr. System Administrator for approximately 50 users across four buildings.
• Administered approximately 30 physical servers and an additional 30 virtual servers.
• Maintained LeftHand Storage Area Network (SAN).
• Managed Citrix XenServer using XenCenter to configure operation, deployment and management of virtual operating systems.
• Installed and configured Cisco Phones using Cisco Unified Communications Manager.
• Supervised one employee and oversaw day to day-to-day activities.
• Transferred Users from PCs to Macintosh Platform.
• Developed scripts to clone and configure new workstations.
• Monitored servers, workstations and devices using Spiceworks, Groundworks, and Zabbix technologies.
• Provisioned, secured, deployed and maintained Windows and Linux servers.

• Served as the Network and Systems Administrator for the department consisting or approximately 300 users and computers across five physical locations.
• Supervised four employees and managed the departments help desk software ensuring tickets were resolved in a timely manner.
• Responsible for configuring and maintaining over 30 servers.
• Designed, created and maintained a new domain for the department from scratch.
• Transferred servers and workstations from the old domains to the new domain.
• Kept servers and workstations up to date and running smoothly using custom auto-run CDs, SCE, WSUS and Group Policy to install programs and keep computers up-to-date.
• Created file shares and assigned appropriate share and security permissions to users and groups.
• Set-up access control lists (ACLs) to open and close ports on firewalls to ensuring secure access to resources.
• Implemented a change from SquirrelMail, to Microsoft Exchange 2010 for our domain of approximately 300 users. Installed and configured Exchange and setup Outlook Anywhere, User Accounts and User Mailboxes.

• Repaired, installed and removed components and programs on networked workstations and servers.
• Configured computers to work on the network, assigned profiles, IP addresses, and managed and configured DHCP and DNS servers.
• Transferred programs and files and occasionally hardware, from older computers to new computers.
• Removed viruses/trojans/malware from infected computers and installed and updated anti-virus software.
• Backed up and restored data on file servers on a daily basis.
• Inventoried computers, office equipment, furniture and other resources for the University.
• Researched products and found the best prices for equipment purchases.
• Recommended computers for purchase for employees working at Learning Systems Institute.

Entrepreneurial/Web Design Experience

• Developed this website to sell a relative's home which resulted in a full scale "For Sale By Owner" website specializing in selling houses on or near Florida rivers and other waterways.
• Website utilizes SEO, PHP, HTML and CSS.

• Started the website after becoming interested in 3D TVs and monitors working in conjunction with home theater computers (HTPCs).
• Website utilizes SEO, PHP, MySQL, XML, HTML and CSS.

• Designed the site to combine all the skills learned as a network administrator.
• Website utilized database design, website design, SEO, PHP, MySQL, XML, HTML, CSS, photo manipulation and creative writing.
• Website sold in December 2012, a final version of the website before being sold can be seen at www.besttvoptions.erikjnelson.com

Operating Systems Experience

Servers/Services Experience

Certifications

Hardware

Other Experience